Summary
- Over half of residents have the NHS COVID-19 app installed on their phone (54%), and 1 in 5 did have the app installed but have since deleted it (22%)
- Younger residents and those living in PO1 are least likely to have the app installed – they are more likely to have deleted it
this chart shows that When respondents were asked whether they have or ever have had the NHS Covid-19 app installed on their phone
54% of respondents say they have the app installed
22% say they had the app but have since deleted it
17% say they have never had it while having a phone that can download apps
7% say that they do not have a phone that can download apps
Having the NHS Covid-19 app installed on phone – total sample
Base (total sample): 776
Key differences by demographic
Age
Residents aged 16-24 are the least likely to have the app installed (38%). Almost a quarter of over 64s do not have a smartphone that can download apps (22%).
Disabilities
Residents with disabilities are more likely to have the app installed (12 percentage point difference).
Household income
Almost a fifth of residents with a household income below £19,999 per year do not have a smartphone that can download apps (17%).
Postcode
Residents in PO1 are more likely to have had the app but deleted it than residents living elsewhere.