Summary
- Better collection and delivery options, improvements to web services and affordability and payment options are the top things that would encourage residents to shop online from local, independent shops
When asked what would encourage them to shop online from local, independent shops
29% of respondents say better collection and or delivery times
27% say improvements to web services
26% say affordability and or better payment options
12% say a better quality and variety of products
7% say that they prefer in person local retail shopping
5% mention other things
20% of respondents say that nothing would encourage them to do this
Encouraging shopping online from local, independent shops
Base (total sample): 483
| wdt_ID | Responses (showing key themes) | Percentage (%) |
|---|---|---|
| 1 | Better collection/delivery options | 29 |
| 2 | Improvements to web services | 27 |
| 3 | Affordability and payment options | 26 |
| 4 | Quality and variety of products | 12 |
| 5 | In-person local retail | 7 |
| 6 | Other | 5 |
| 7 | Nothing | 20 |
