Council services
Summary
- 62% of respondents have not needed to access council services during the coronavirus outbreak.
- 31% of respondents have been able to access the services they need; 23% online and 8% over the phone. Only 7% have not been able to.
- Older residents were more likely to need access to council services; online was always most popular.
Total sample
Base 1,923
This chart shows that the majority (62%) of residents have not needed to access council services during the Coronavirus outbreak. 31% of respondents have been able to access the services they need; 23% online and 8% over the phone.
Age
Base 1,891
This chart shows that older residents were more likely to need access to council services; 31% of residents aged over 65 accessed council services compared to 20% of 16-24 year olds.
